El Cozumeleno Beach Resort, Cozumel ~ Reviews, Room Choices & Prices 2025

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About the Resort

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

El Cozumeleno Beach Resort is a premier all-inclusive destination located on the beautiful island of Cozumel, Mexico. This resort offers direct access to one of the most stunning beaches on the island, ideal for relaxation and water sports. The resort is distinguished by its spacious accommodations, many with ocean views, and a diverse range of dining options. Its strategic location allows guests to enjoy both tranquility and easy access to local attractions.

Location

El Cozumeleno Beach Resort is conveniently situated just 10 km from Cozumel's bustling downtown and local attractions, including historical landmarks and entertainment options. Its prime location on the northern end of Cozumel’s Hotel Zone offers breathtaking views of the Caribbean Sea. Guests can easily access local transportation options, making it simple to explore the diverse beauty and culture of Cozumel.

Rooms

El Cozumeleno Beach Resort features a variety of guest accommodations, all designed for comfort and relaxation. Each room offers either ocean or garden views, with many boasting balconies that overlook the Caribbean Sea. Notable amenities include air conditioning, cable TV, and private bathrooms with toiletries. Selected rooms are specially designed for athletes, offering additional services like bike mechanics for race competitors.

Eat & Drink

The resort offers a range of dining experiences, with an emphasis on tailor-made culinary delights. Guests can enjoy buffet-style dining at the El Cocal Restaurant for breakfast, lunch, and dinner, or opt for a la carte service at other venues. The all-inclusive plan covers unlimited national and international drinks, further enhancing the culinary experience available at the resort.

Leisure & Business

Guests at El Cozumeleno Beach Resort can indulge in an array of recreational activities, including access to five outdoor swimming pools and tennis courts. The resort also offers a full-service spa, providing various treatments such as massages and body treatments. Evening entertainment includes shows produced by the activities staff, ensuring guests have a diverse selection of fun and relaxation during their stay.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Athletes Ocean View Room

Max:

2 persons

48 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Garden View Room

Max:

4 persons

48 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Balcony Ocean View Double Room Guaranteed

Max:

4 persons

48 m²

Bed options:

2 Double beds

Sea view

Shower

Balcony

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Cozumel 5.2 km

Airports

Cozumel (CZM) 6.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Varieties!

“The food was exquisite, featuring a diverse selection that was beautifully presented and incredibly flavorful.” view full review

Relaxing Pools!

“The pools were impeccably clean and offered a refreshing escape, perfect for unwinding after a day of activities.” view full review

Comfy Accommodations!

“Our room was comfortable and spotless, with a bed that made for a restful night's sleep and provided a fantastic ocean view.” view full review

Fun Activities!

“The variety of activities, including beach volleyball and unique daily events, made it easy to stay engaged and have fun.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Lift
Currency exchange
Hairdresser
Coffee shop
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Cycling
Tennis court
Billiard tables
Table tennis
Mini golf
Yoga class
Aerobics
Fishing

Services

Paid shuttle service
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's pool
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

Map view

Playa Santa Pilar Km. 4.5, Cozumel, Mexico, 77600

City landmarks

San Juan Beach

San Juan Reef

1.0 km

Cozumel Country Club and Golf Course

610 m

Km 6.5

Seaside golfing

730 m

Carr. Costera Sur Km 9. 5 Zona Hotelera Sur

Chankanaab Adventure Beach Park

5.3 km

Kukulcan Mall

La Ruta de las Indias

1.9 km

Mirador Puerto de Abrigo

3.1 km

Coral Wall Snorkel and Free Diving

3.6 km

Island

Museum of Cozumel

4.8 km

Hunab Ku

3.9 km

Monument

4.0 km

Church

Capilla de la Santa Cruz de Cuzamil

4.0 km

Parque Benito Juarez & Av. Rafael Melgar

Plaza Central

4.7 km

Synagogue

Chabad of Cozumel

4.6 km

Maya Heritage Monument

4.4 km

Av. General Rafael E Melgar 101

Coral Reefs Monument

5.0 km

Go Flyboard

4.4 km

Calle 30 27 y 29 Reject

Iglesia Olas de Gracia

4.4 km

La Tortuga

4.5 km

Mall

Forum Shop Center

4.6 km

Costera Sur Highway

El Cedral

5.3 km

Artwork

4.7 km

Avenida 15 north 449 Colonia Centro

Gallery Azul

4.7 km

Galeria Azul

4.7 km

Church

San Miguel Church

5.2 km

Church

Eben-Ezer Presbyterian Church

4.7 km

Calle 6 Norte 81

Aqua

4.8 km

Museo de la Isla de Cozumel

4.8 km

Southeastern point 2.5 miles off Costera Sur

El Caracol

5.3 km

Jacques Cousteau Monument

5.0 km

25 Avenida Entre Rosado Salas y 3 Sur

Galo Art Studio

5.3 km

Nearby

San Juan Beach

San Juan Reef

1.0 km

Restaurants

Restaurante Gaviotas

440 m

Carretera Costera Norte Km 4.8 Westin Hotel

La Cabana del Pescador

600 m

Carretera Costera Sur Norte Km 4.5 Across the street from the Westin Hotel

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

7.2/10

Very good

Rooms

6.9

Location

8.7

Service

8.5

Dining

5.5

4/5 based on 6967 reviews

#31 of 64 hotels in Cozumel based on Tripadvisor

Victor

United Kingdom, January 2025

6.8/10

I had a decent experience at El Cozumeleno Beach Resort. The beach was clean and offered great snorkeling, which was a highlight. however, I found the food options to be hit and miss. My room was comfortable, but the service could definitely improve. Overall, it’s good value, especially if you manage your expectations regarding dining.

Rooms

7.0

I upgraded to an ocean-view room in the new building which was nice, but some rooms felt dated. My bed was comfortable, though my wife found hers unsatisfactory. and there was weak Wi-Fi in my room.

Service

6.0

The beach and poolside staff were friendly and attentive. but I did feel they were overworked, which affected their responsiveness at times.

Location

8.0

The resort's location was lovely, especially for snorkeling right off the beach. It’s conveniently 5-10 minutes from the airport and ferry terminal, yet it felt away from the crowded tourist areas.

Dining

6.0

I did not enjoy the a la carte restaurant at all—it took too long and the food was mediocre. The buffet had decent breakfast options, and I recommend going out for dinner occasionally to explore better local cuisine.

Facilities

Liam

United Kingdom, December 2024

8.0/10

I had an enjoyable stay at El Cozumeleno Beach Resort, with a beautiful ocean view room and friendly staff. However, the food could use some improvement, and the lack of a fridge in the room was a bit surprising. Overall, it was a good vacation that served its purpose for a relaxing getaway.

Rooms

8.0

I was pleasantly upgraded to an ocean view for free, and my room was clean with functional amenities, though I missed having a fridge.

Service

10.0

The staff was the best part of my stay, always friendly and eager to assist. their hard work truly stood out.

Location

9.0

The location was excellent, away from cruise crowds. just a short taxi ride to town.

Dining

6.0

The food was okay, but I felt it was repetitive. the buffet lacked variety and freshness, though the a la carte restaurant was a highlight.

Facilities

7.0

The pools were nice but quite cold. and while I enjoyed the beach area, I did notice some limitations to the beach space during busier times.

Kevin

United Kingdom, December 2024

6.6/10

During my stay, I enjoyed the resort's beautiful ocean views and friendly staff, but I found the food options quite disappointing. The rooms were dated and needed some maintenance, which detracted from my overall experience. The combination of amazing snorkeling nearby and the tranquil beach kept a part of me happy though! 🌴

Rooms

6.0

The rooms were what I'd expect from a Caribbean resort but felt a bit dated and had some maintenance issues, like mold on the walls.

Service

8.0

The staff were incredibly friendly and attentive, especially Carlos at the front desk and the lady making omelettes. Their service made me feel welcomed.

Location

9.0

The location is excellent, situated in the quiet North Zone with stunning ocean views, perfect for a relaxing getaway.

Dining

5.0

Unfortunately, the food was largely uninspiring with limited options offered at the buffet. I found the main restaurant had better variety, but it still needed improvement.

Facilities

5.0

The resort had basic facilities, but the gym equipment was lacking and not well maintained, which was a letdown.

Mike

United States, December 2024

6.4/10

I recently stayed at this hotel and found it to have a beautiful location with stunning blue waters and plenty of fish. The staff was really friendly and accommodating. However, my room was quite outdated, with an air conditioning unit that didn’t really work well, leading to some discomfort. The dining experience was less than ideal, with the food being pretty basic and service not particularly impressive.

Rooms

5.0

My room was in the older building and had a musty smell. The AC didn’t manage to keep a comfortable temperature, and the shower had low pressure and no hot water.

Service

7.0

The staff was friendly and ready to help, but there was a mix-up with dining reservations that could’ve been communicated better.

Location

10.0

The location is absolutely beautiful, especially being on the north side of the island with the bluest water I've ever seen.

Dining

5.0

Dining was underwhelming; the menu was limited and the food was basic, with service just slightly above average.

Facilities

6.0

Facilities were decent, but nothing to write home about, and certainly nothing luxurious.

Karen

United States, November 2024

7.6/10

I stayed at this hotel and found it to be clean and more spacious than I anticipated, which was a nice surprise. The staff was friendly and provided excellent service throughout my stay, making me feel welcome. Unfortunately, I did have some issues with ants in the room, which wasn't ideal. The location is great, as it's near downtown and away from the busier tourist spots, but the dining experience, especially at breakfast, could be improved as the food was often cold.

Rooms

8.0

The rooms were clean and bigger than I expected, which was great for my stay.

Service

9.0

The staff was very friendly and attentive, always ready to help.

Location

9.0

The hotel is located in the quiet North Zone, a short distance from downtown San Miguel, which I really appreciated.

Dining

5.0

The dining experience was not the best, as breakfast was often served cold and could use more variety.

Facilities

7.0

The hotel's facilities were decent, but I felt they could be improved to enhance the experience.

Phillip

United States, November 2024

7.0/10

I had a great stay at this hotel, mainly because the staff was incredibly friendly and helpful. The rooms, although a bit tired with some primitive locks, were comfortable enough and offered great value for the price. The location is nice if you want to avoid the cruise crowd, but it's a bit far from town and diving spots. Overall, it was a solid experience with plenty of positives.

Rooms

7.0

The rooms were a little tired and the primitive lock on the safe was kind of strange, but overall they were in very good shape and comfortable.

Service

8.0

Most of the staff were really nice and incredibly helpful, which made our stay even better. However, the check-in experience was not the best.

Location

7.0

The location is good for those looking to be away from the busy cruise crowd, but it's a bit far from town and the diving spots.

Dining

6.0

The dining experience was a little lack-luster with limited variety, but the made-to-order eggs and omelettes were always good.

Facilities

7.0

The facilities were decent overall, providing the essentials we needed. However, it could have been better maintained.

Gillian

United Kingdom, October 2024

8.0/10

I had a great time at El Cozumeleno Beach Resort! The stunning ocean views from my room were a highlight, and the staff were genuinely friendly and helpful. While the buffet was decent, I had a more exceptional dining experience at the a la carte restaurant, even though the reservation system could use some improvement. Overall, the resort is charming and offers a relaxing escape, though it’s a bit dated in some areas.

Rooms

8.0

I loved the spacious rooms with convenient amenities and an amazing ocean view!

Service

10.0

The staff were friendly and took pride in their work, always serving with a smile.

Location

8.0

It’s conveniently located just 10-15 minutes from the airport and downtown San Miguel.

Dining

7.0

The a la carte meals were beautifully presented and delicious, but the buffet had limited options.

Facilities

7.0

I appreciated the daily snorkel tours and the lovely beach, though the resort could enhance nighttime entertainment.

Georgia

United Kingdom, October 2024

7.6/10

I had a great time at El Cozumeleno Beach Resort! The staff was super friendly and attentive, and the location was breathtaking. The beach was well-maintained, and I enjoyed some decent snorkeling right off the shore. However, the food didn't live up to my expectations, and the furniture in the room could use some updates. Overall, I loved my experience and would consider returning!

Rooms

7.0

The furniture in our room looked old and worn, like the bed and couch, but I still found the bed comfortable.

Service

9.0

The staff was fantastic and always greeted us with smiles, making sure we had everything we needed during our stay.

Location

8.0

The resort had beautiful ocean views and clean beaches, and I loved how I could snorkel right from the beach.

Dining

6.0

The food was a hit or miss; while I enjoyed some dishes, my wife struggled with the limited menu options and didn't find much she liked.

Facilities

8.0

The resort had decent facilities, including well-maintained beach areas, and the team worked hard to keep things clean.

George

United States, September 2024

6.8/10

I had a mixed experience at this hotel. The location is a big plus, being close to the airport and downtown, which really helped with getting around the island. However, the rooms felt quite outdated and had some cleanliness issues that were disappointing. The service was friendly and accommodating, which made my stay a bit better. Overall, it’s a fair option for the price, but there's definitely room for improvement.

Rooms

5.0

The rooms were spacious but felt outdated with minimal furniture. I noticed a stain on the wall and the floor, which was concerning. They also had a strange smell that lingered during my stay.

Service

9.0

Service was above and beyond. The staff was attentive and made sure all my needs were met, which I really appreciated.

Location

9.0

The location is excellent, being very close to the Cozumel airport and just a short distance from downtown San Miguel. It felt safe and convenient for getting around the area.

Dining

5.0

The dining options were decent, but the food was very repetitive and not particularly great. I wish there were more variety offered throughout my stay.

Facilities

6.0

The facilities were adequate, but nothing stood out as exceptional. It was a standard setup with what you'd expect for a hotel.

John

United States, August 2024

8.0/10

I recently stayed at this hotel and was impressed with the friendly staff and the stunning views from the rooms. The cleanliness was top-notch and the pool area was very nice, but the dining options left a bit to be desired with repetitive meals. Overall, it's a good value for money but there's definitely room for improvement in the dining department.

Rooms

8.0

The rooms were incredibly clean, fresh, and offered great views, although they could use a bit of upgrading.

Service

9.0

The staff was very friendly and attentive, making my stay more enjoyable.

Location

10.0

The hotel had a great location right on the beach and quick access to shopping and the ferry.

Dining

5.0

The dining experience was pretty repetitive, featuring the same options frequently.